Customer loyalty is not an action, it is a reaction. Great customer service results in customer loyalty. Donald Rogers
Steve’s qualities of professionalism and attention to detail are the keys to his real estate success. Since joining the residential real estate field in 1996, Steve has established a reputation for high standards. Knowledgeable service and loyalty from his customers and clients makes him a valued Associate of Coldwell Banker Elite. Steve has lived in the Greater Milwaukee area with his wife and three children since 1975. His clients benefit from his exceptional knowledge of the area. If buyers and sellers are wondering which agent to choose to represent them in their next real estate transaction, Steve’s record speaks for itself! He has helped over 500 satisfied clients and is a multi-year sales award winner. Going the extra mile for his clients is part of his everyday service.
I have been asked by my friends and acquaintances why I had decided to go into a real estate after a lengthy career as a Civil Engineer. I have always had a hobby in house designs and architecture. I felt my background segued quite well with the technical and structural knowledge, attention to detail, negotiation skills, and a stickler for efficient scheduling.
My Father was in sales all of his life. I experienced his enjoyment in meeting and conversing with people, while expressing humor all along the way. Adding humor with good communication is my goal.
As a Realtor, I have been able to balance spending more time with my family and dogs, playing golf with my friends, and keeping in touch with past clients, while still being able to tend to the needs of current buyers and sellers.
Home purchase and selling is a stressful and exciting experience for all involved. I want to make my clients’ experience as pleasant and satisfactory as it can be.